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AI Observability & SRE capability

Stop guessing at incidents. Start with evidence.

Explore what may have caused an incident, with related evidence shown beside every lead.

Leads, ranked by evidence
IncidentINC-4821 · checkout latency
Investigating · 18 min
  1. 1
    payments-db replica lag after deploy v2.14
    Probable
    5 supporting signals · metrics, topology, change history
  2. 2
    Connection pool limit in checkout-api
    Possible
    3 supporting signals · metrics, topology, change history
  3. 3
    Network latency in us-east-1
    Unlikely
    1 supporting signals · metrics, topology, change history
Next stepsShare summary in #inc-4821Escalate to database on-callPropose runbook: promote healthy replica

What it does

Take the friction out of investigations.

Explore potential contributing conditions with connected operational evidence.

Data and results

Turn scattered signals into a clear lead.

Inputs and dependencies

Available incident telemetry and topology information.

What teams can work with

Investigation summaries and contextual hypotheses.

Data in

Cloud & operational data

Approved sources and scope

→

Analysis

Context & decisions

Rules, economics, ownership

→

Result

Measured outcomes

Review, validate, report

Why it matters

Follow the symptom. Find the evidence.

Collect the events behind an incident in one place and record what you found and what to do next.

Example

Review related alerts and service dependencies during an API degradation.

Related capabilities

Released capability

See AI-assisted investigation in context.

Check how this feature fits your cloud, data, permissions and business needs.

Availability note

The CloudScore product team confirms what’s available; setup depth and requirements depend on your deployment.

Book a demo

Investigate a real incident on your data.

We’ll show this feature with examples like yours and explain the data and permissions it needs.