Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, and informs You about Your privacy rights and how the law protects You.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1 Interpretation

The words with initial capitalization have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural.

1.2 Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to CloudScore Solutions Private Limited (formerly known as ABN Tech Innovations Pvt. Ltd.), operating under the brand CloudScore.ai.

• Cookies are small files placed on Your device that store browsing information.

• Country: This Policy applies to users located in India and the United States (with operations specifically in Texas).

• Device means any device that can access the Service such as a computer, cellphone, or tablet.

• Personal Data means any information that identifies or can be used to identify an individual.

• Service refers to the Website.

• Service Provider means any third party that processes data on behalf of the Company.

• Third-party Social Media Service refers to any platform through which a User can log in or register to use the Service.

• Usage Data is automatically collected data from the Service, such as page visits or interaction metrics.

• Website refers to CloudScore, accessible from https://cloudscore.ai.

• You means the individual or legal entity using the Service.

2. Collecting and Using Your Personal Data

2.1 Types of Data Collected

Personal Data
We may collect information such as:

• Email address

• First and last name

• Phone number

• Business information

• Usage Data

Usage Data
Collected automatically and may include:

• IP address

• Browser type/version

• Pages visited

• Visit timestamps

• Time spent on pages

• Device identifiers

Tracking Technologies and Cookies
We use Cookies and similar technologies (such as tracking pixels and local storage) to:

• Enable core functionality

• Remember your preferences

• Analyze site traffic and usage patterns

• Improve and personalize content

You can control Cookies through your browser settings. Please note that disabling Cookies may limit certain features of the Service.

3. Use of Your Personal Data

We may use Your Personal Data to:

• Provide and maintain our Service

• Manage Your Account

• Perform contractual obligations

• Communicate with You

• Send updates, offers, or insights

• Manage inquiries and support

• Analyze usage trends

• Support business transfers

4. Retention of Your Personal Data

We retain Your data as long as needed to fulfill the purposes in this Policy. Usage Data may be retained longer for analytics or security purposes.

5. Transfer of Your Personal Data

Your information may be processed outside of Your jurisdiction. By using the Service, You consent to this transfer, subject to appropriate safeguards.

6. Disclosure of Your Personal Data

6.1 Business Transfers

Data may be shared in the case of mergers, acquisitions, or asset sales.

6.2 Law Enforcement & Legal Obligations

We may disclose Your data to comply with the law or respond to valid requests.

6.3 Protection

We may disclose data to enforce our rights, prevent fraud, or protect the safety of individuals.

7. Security of Your Personal Data

We use a combination of technical, administrative, and physical safeguards to protect your personal data. While we strive to use industry-best practices, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights under applicable data protection laws (such as GDPR or CCPA), including the right to:

• Access and obtain a copy of your personal data

• Request correction or deletion of your personal data

• Object to or restrict processing of your data

• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at marketing@cloudscore.ai.

9. Links to Other Websites

Our Service may contain links to third-party websites. We do not control and are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted here with an updated date, and we may also notify you via email.

11. Refund Policy

Please note that we do not provide refunds on any services purchased through CloudScore.ai.

12. Contact Us

If you have any questions about this Privacy Policy, You can contact us at:

CloudScore Solutions Private Limited
Email: marketing@cloudscore.ai
Website: https://cloudscore.ai